Customer Service
Advanced featuresModern automobiles are high-tech marvels
With computerized dashboards, oxygen sensors, electronic computers, unibody construction, and other advanced features. Compared to earlier models, they operate more effectively, longer, and better.
However, some things remain the same when it comes to repairs. You should find the following advice useful along the way:
Before bringing your car in for maintenance or repairs, do your research.
- To understand more about the vehicle's systems and parts, see the owner's manual.
- Observe the suggested service schedules.
- Keep a record of all maintenance and repairs.
Warning signsConsiderably more than anybody else
You are the expert on your car. You drive it every day and are familiar with how it operates when everything is in order. So pay attention to its warning signs.
Check your car often using all of your senses. Verify for:
- Sounds, smells, drips, leaks, smoke, warning lights, and gauge readings that are unusual.
- Changes in fluid levels, gas mileage, and engine performance.
- Worn hoses, tires, and belts.
- Handling, braking, steering, and vibration issues.
- Keep track of when the issue arises.
- Is it perpetual or cyclical?
- After the engine has warmed up or when the car is still cold?
- At every speed? Only when moving quickly? whilst braking? when moving?
- When did the issue initially begin?
Tell us what you discover once you arrive at our site.
- Prepare a description of the symptoms.
- Keep a written note of the symptoms you can provide us with with you.
- Refrain from recommending a certain path of correction. Tell us where it hurts and how long it's been hurting, just like you would with your doctor, but let the technician make a diagnosis and suggest a treatment.
Contribute more and continue to inquire.
- Ask as many inquiries as necessary to comprehend your repair. If you require more basic language, ask.
- Don't press the technician to make a diagnosis right away. Before work starts, you can request to be phoned and informed of the issue, the recommended course of action, and the price.
- Make sure you are familiar with any shop policies including labor rates, guarantees, and approved payment methods before you leave. Leave a contact number so that you may be reached.
